Biacore best practice for maintenance and troubleshooting

Employing the proper care and storage procedures can keep your Biacore system operating trouble free. The material presented will show you how to take your system offline and bring it back into service, as well as share best routines for chip storage, troubleshooting, and maintenance. Our field service engineers and technical leaders have gathered their best practices and are ready to share their knowledge with you. This webinar can help you maximize the uptime of your system and protect the quality of your results.

Speaker:
Don West
North America Field Technical Leader for Biacore Service, Cytiva

Don West is the North America Field Technical Leader for Biacore Service. Don is committed to the ongoing creation of technical expertise within the Biacore service team, working with our field engineers to deliver the high level of service that our customers expect and deserve.

Don joined Biacore, incorporated in 2002, as the field service engineer for the southeastern U.S. Prior to joining Biacore, he was a certified biomedical equipment technician, servicing a variety of patient and diagnostic lab equipment.

An Air Force veteran, Don holds an Associate’s degree in biomedical equipment technology from Alamance Community College, a Bachelor’s degree in Management/Marketing from Park University, and an MBA from East Carolina University.

Don and his wife Joanne reside in Burlington, North Carolina, U.S.